Privacy Policy

Prince Edward Claims Services Inc (PECS) and its employees are committed to protecting the privacy and confidentiality of personal information gathered from individuals in the course of its business activities compliance with federal privacy legislation.

PECS privacy policy as outlined sets out the principles followed in the collection, use, and disclosure of personal information.

In its operations as an independent claims adjusting business, personal information is gathered in the course of the insurance claim investigation and settlement process. PECS will outline the purposes for which the personal information is being collected before or at the time the information is collected.

PECS will obtain the knowledge and consent of the individual for the collection, use, and disclosure of personal information ( except where required or permitted by law). The personal information collected is only that information necessary for the previously identified purposes. Personal information shall only be disclosed or used for the purposes for which it was collected unless the individual has otherwise consented or when it is required or permitted by law.

The purposes for which the personal information may be collected, used, and/or disclosed include purposes necessary to investigate and settle claims, detect and prevent fraud, validate information provided, and exchange information with other property and casualty insurance companies, health professionals, adjusters, assessors, valuators, and other insurance related service or insurance providers, as dictated by prudent insurance industry providers .

Personal information as collected shall be maintained in as accurate, complete, and up-to-date form as deemed necessary for the identified purpose(s) for its use.

PECS protects personal information gathered through appropriate security safeguards at its office and on its computer system to prevent theft, unauthorized use access, alteration, copying, destruction, or disclosure of this information.

Upon written request, PECS shall inform an individual of the existence, use, and disclosure of personal information retained by PECS specific to that individual, and they shall be given access to that information ( exceptions as limited by law or other reasonable conditions in which release of such information is a detriment to another party).

PECS may amend its privacy policy over time at its discretion. Current editions can be accessed at its website:

If an individual has any questions regarding our privacy policy or wishes to lodge a challenge concerning compliance or a complaint regarding our policy standards, he/she can contact our privacy officer in writing at:

Privacy Officer
Prince Edward Claims Services Inc.
25 Stratford Road, Suite 2
Stratford, PE, C1B 4T4